How do I fill in the Mednefits GIRO form?
If you have indicated that you would like to pay by GIRO, one of our Sales or Customer Success team members will have sent you our GIRO form. The GIRO form **must be printed out, signed in hardcopy, and mailed to us at**: > Mednefits Singapore Pte Ltd > > 7 Temasek Boulevard > > #18-02 Suntec Tower One > > Sing…
How do I pay if I have insufficient/no balance left?
For providers that accept payment via Mednefits, you will be able to make partial or full payment via Out of Pocket (**paid directly to the provider**) in the event that your Benefits Balance is insufficient. Key in the Bill Amount as informed by the panel provider to complete the payment. ![][1] ![][2] ![][3] ![][…
How do I make a payment?
Invoices can be found on the Company HR portal, simply navigate to the Billing > Invoices page: ![][1] * * * You may choose to make payment via GIRO, Bank Transfer, or Credit Card. # [**1. GIRO (only for clients in Singapore)**][2] In order to make payment by direct debit, you will need to give Mednefits authoris…
How do I pay via Mednefits?
When visiting the panel clinic or provider, open your Mednefits app and follow the steps below: **Step 1: **Tap on **Register** to scan the QR code present at the provider and agree on the Visit Agreement before clicking on **Proceed**. ![][1] ![][2] You can select the registered member including your dependents (i…
I have a cap per visit. How do I use Mednefits?
The **cap per visit** refers to the maximum amount that can be deducted from your benefits balance in a single transaction. Your employer can set a cap per visit on your Mednefits account. You can check it via your Mednefits app, simply go to **My Benefits >** select any scheme under** ****Benefits Schemes** to see i…
I’m at a Mednefits panel provider/clinic and I can’t use Mednefits. What should I do?
When you are at a panel clinic or provider and need to see a doctor, it can be frustrating to discover that something isn’t working on your Mednefits app, or that the experience isn't as seamless as it should be. Below is the following issue you might be experiencing: * [My Benefits Schemes have not started!][1] …
How do I get reimbursed?
**Reimbursement by HR** You may check with your HR on the reimbursement arrangement as that would be an internal process. **Reimbursement by Mednefits** Reimbursement will be made via bank transfer to your registered bank account (provided by your HR upon employee enrollment). Kindly drop us an email at [support@m…
