How do I track my employee’s Panel and Non-Panel usage?
Panel usage is when employees visit a Mednefits Panel Provider and pay via the Mednefits mobile app. Non-Panel usage is when employees visit any provider outside of Mednefits' panel and submit non-panel claims through the Mednefits mobile app. The employee's balance will be deducted accordingly once the claim ha…
Will my employees be notified when there is an update in claim status?
Claim Statuses We introduce six claim statuses to help HR and members track claims clearly, including reimbursement progress: * Approved : Claim has been approved. * Rejected : Claim has been rejected. * Awaiting Amendment : The claim requires updates, and is pending amendment by the member. * Processing Re…
How do I get notified about my claim status?
You can now enable Mednefits app to send push notifications on claim statuses! In order to stay updated in your submitted claims, kindly turn on the notifications. You will be notified whenever your claim status is updated with the following statuses: * Awaiting Amendment : Awaiting changes or updates require…
How do I get reimbursed?
Reimbursement by Company Admin via payroll You may check with your HR on the reimbursement arrangement as that would be an internal process and will be reimbursed as per the company's payroll arrangement. Reimbursement by Mednefits via bank transfer Reimbursement will be made via bank transfer to your registered…
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