How to View and Download Payment Advice for Non-Panel Claims
Payment Advice is available for reimbursed Non-Panel Claims and can be downloaded directly from the HR Portal. It serves as proof that the reimbursement has been successfully processed and provides payment details, including the payment date, reimbursement amount, and other relevant payment information. Step 1 :…
How do I view the invoice and transaction breakdown?
If your employees visited a Mednefits panel provider in the preceding month, your monthly invoice will be available on the HR Portal on the first day of the following month. 🚨 Important Update: Starting from July 2026, invoice breakdowns will no longer be sent via email. To maintain the security and confidentia…
How do I track my employee’s Panel and Non-Panel usage?
Panel usage is when employees visit a Mednefits Panel Provider and pay via the Mednefits mobile app. Non-Panel usage is when employees visit any provider outside of Mednefits' panel and submit non-panel claims through the Mednefits mobile app. The employee's balance will be deducted accordingly once the claim ha…
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