How to Edit Submitted Claims in the Mednefits Provider Portal
If you need to amend a claim that has already been submitted, please follow these steps: Step 1: Log in to the Mednefits Provider Portal using your account credentials. Step 2 : Go to your Claims page, and you’ll see a list of pending claims as the default. * In the Claim Status(es) filter, select Sub…
Claim Submission Deadline
Starting January 2025 , invoices will be generated on the 1st of the following month (instead of the 7th). To ensure your claims are included in the invoice, please submit them by the last day of the month at 11:59 PM (2359h) — before invoice generation. 📌 Example: For claims related to January transac…
What if the Diagnosis or Medication is Not Found in the System?
If you can't find the diagnosis and medicine listed in the system, Mednefits allowed you to submit the claim by using General Diagnosis/General Medicine. You may follow the below steps on how to submit the claim: Step 1: On your Claims page, you will be able to view all Pending Submissions. Step 2: Cl…
May I know the reason why my claim was rejected?
The reason your claim is rejected will be indicated under Remarks. Mobile app Step 1: Simply go to Activities under Other Services and Information. Step 2: On the Activities page, tap on the claim which was Rejected . Scroll to the bottom to see the remarks made by your administrator. Memb…
How do I get reimbursed?
Reimbursement by Company Admin via payroll You may check with your HR on the reimbursement arrangement as that would be an internal process and will be reimbursed as per the company's payroll arrangement. Reimbursement by Mednefits via bank transfer Reimbursement will be made via bank transfer to your registered…
