How do I pay using Mednefits if I have Co-Payment?
The Co-Payment refers to the fixed amount that you will be required to pay directly to the clinic or provider by cash/NETS/credit card for the visit. The remaining balance would be deducted from your benefits balance in a single transaction. Your employer can set a Co-Payment on your Mednefits account. You can…
How do I fill in the Mednefits GIRO form?
If you have indicated that you would like to pay by GIRO, one of our Sales or Customer Success team members will have sent you our GIRO form. Please email the signed GIRO form to [email protected] and send the signed hardcopy to our mailing address: Mednefits Singapore Pte Ltd 7 Temasek Boulevard #18-02 Suntec…
How do I pay if I have insufficient/no balance left?
For providers that accept payment via Mednefits, you will be able to make partial or full payment via Out of Pocket ( paid directly to the provider ) in the event that your Benefits Balance is insufficient. Step 1: Key in the Full Bill Amount as informed by the panel provider to complete the payment. The availabl…
How do I make a payment?
Invoices can be found on the Company HR portal, simply navigate to the Billing > Invoices page : You may choose to make payment via GIRO, Bank Transfer, or Credit Card. 1. GIRO (only for clients in Singapore) In order to make payment by direct debit, you will need to give Mednefits authorisation to debit…
How do I pay via Mednefits?
When visiting the panel clinic or provider, open your Mednefits app and follow the steps below: Step 1: Tap on Scan QR to scan the QR code present at the provider and select the registered member's name including your dependents (if available) before clicking on Proceed . Step 2: Scan the QR code pre…
I’m at a Mednefits panel provider/clinic and I can’t use Mednefits. What should I do?
When you are at a panel clinic or provider and need to see a doctor, it can be frustrating to discover that something isn’t working on your Mednefits app, or that the experience isn't as seamless as it should be. Below are the possible issues that you might be experiencing: * My Benefits Schemes have not s…
How do I pay using Mednefits if I have Cap Per Visit?
The Cap per Visit refers to the maximum amount that can be deducted from your benefits balance in a single transaction. Your employer can set a Cap per Visit on your Mednefits account. You can view the details via your Mednefits app, simply go to View All Benefits and select any scheme under Benefits to see…
How do I get reimbursed?
Reimbursement by Company Admin via payroll You may check with your HR on the reimbursement arrangement as that would be an internal process and will be reimbursed as per the company's payroll arrangement. Reimbursement by Mednefits via bank transfer Reimbursement will be made via bank transfer to your registered…
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