I can't checkout after registering at the clinic!
A small number of Members may experience issues with checkout after registering at a provider. There are two things that you can do if you encounter problems during checking out: **Step 1:** Make sure that the red dot has appeared over the checkout button before tapping **Checkout.** ![][1] **Step 2:** If the app s…
How do I pay via Mednefits?
When visiting the panel clinic or provider, open your Mednefits app and follow the steps below: **Step 1: **Tap on **Register** to scan the QR code present at the provider and agree on the Visit Agreement before clicking on **Proceed**. ![][1] ![][2] You can select the registered member including your dependents (i…
I have a cap per visit. How do I use Mednefits?
The **cap per visit** refers to the maximum amount that can be deducted from your benefits balance in a single transaction. Your employer can set a cap per visit on your Mednefits account. You can check it via your Mednefits app, simply go to **My Benefits >** select any scheme under** ****Benefits Schemes** to see i…
I’m at a Mednefits panel provider/clinic and I can’t use Mednefits. What should I do?
When you are at a panel clinic or provider and need to see a doctor, it can be frustrating to discover that something isn’t working on your Mednefits app, or that the experience isn't as seamless as it should be. Below is the following issue you might be experiencing: * [My Benefits Schemes have not started!][1] …
