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How can we help you?
Welcome to the Mednefits Helpdesk
Here you can find articles on various issues that you may encounter.
If you can't find the answer to your question below, please
submit a ticket
or contact us at 6254 7889.
How do I enroll employees?
How do I change or reset my password? (HR)
How do I delete/remove employees?
How do I pay using my Mednefits credits?
What should I do when I visit an in-network GP clinic?
How do I submit an E-claim?
How do I reset my password? (Members)
Do I need to book an appointment with Mednefits health and wellness providers?
Can I extend coverage to my employees’ dependents?
How do I change the company contact information?
Account Settings (HR)
Plans & Billing
Accessing health benefits within Mednefits’ Network
Account Settings (Members)
How do I enjoy my health benefits?
Help Desk Software