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SUBMIT TICKET
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Welcome to the Mednefits Helpdesk
Here you can find articles on various issues that you may encounter.
TOP ARTICLES
“How do I enroll employees?"
“How do I reset my password?”
”How do I delete/remove employees”
“Do I need to book an appointment with Mednefits health and wellness providers?”
“My employee did not receive his login details.”
“Am I allowed to switch plans halfway?”
“Where does the dependent find their e-card?”
“What should I do when I visit an In-Network clinic?”
“How do I change the company contact information?”
“How do I submit an e-claim?”
SECTIONS
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HR/Administrators
(33)
“Am I allowed to switch plans halfway?”
“Are my employees able to submit a claim in a different currency other than SGD?”
“Are my employees eligible?”
“Can I extend coverage to my employees’ dependents?”
Members
(22)
“Do I need to book an appointment with Mednefits health and wellness providers?”
“How do I check past transactions?”
“How do I edit my e-claim?”
“How do I get notified about my claim status?”
