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Back to Mednefits
How can we help you?
Welcome to the Mednefits Helpdesk
Here you can find articles on various issues that you may encounter.
If you can't find the answer to your question below, please
submit a ticket
or contact us at +65 31635403 (Singapore) / +603 3099 5774 (Malaysia).
Can I extend coverage to my employees’ dependents?
How do I make payment? (HR)
How do I get reimbursed?
How do I get notified about my claim status?
Do I have to pay any deposit?
How do I edit my claim?
Are my employees able to submit a claim in a different currency other than SGD?
Will my employees be notified when there is an update in claim status?
How do I terminate my plan?
How do I renew my plan?
Account Settings (HR)
Plans & Billing
Accessing health benefits within Mednefits’ Network
Account Settings (Members)
How do I enjoy my health benefits?
Help Desk Software