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Back to Mednefits
How can we help you?
Welcome to the Mednefits Helpdesk
Here you can find articles on various issues that you may encounter.
If you can't find the answer to your question below, please
submit a ticket
or contact us at +65 31635403 (Singapore) / +60 330 995 774 (Malaysia).
What should I do when I visit an in-network GP clinic?
How do I change or reset my password? (Members)
How do I enroll employees?
How do I delete/remove employees?
How do I submit an E-claim?
Can I extend coverage to my employees’ dependents?
How do I change or reset my password? (HR)
How do I pay using my Mednefits credits?
Do I need to book an appointment with Mednefits health and wellness providers?
How do I allocate credits to my employees?
Account Settings (HR)
Plans & Billing
Accessing health benefits within Mednefits’ Network
Account Settings (Members)
How do I enjoy my health benefits?
Help Desk Software