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Welcome to the Mednefits Helpdesk
Here you can find articles on various issues that you may encounter.
If you can't find the answer to your question below, please
submit a ticket
or contact us at 6254 7889.
How do I enroll employees?
How do I delete/remove employees?
How do I change or reset my password? (HR)
How do I pay using my Mednefits credits?
How do I submit an E-claim?
What should I do when I visit an in-network GP clinic?
Do I need to book an appointment with Mednefits health and wellness providers?
How do I change the company contact information?
How do I reset my password? (Members)
Can I extend coverage to my employees’ dependents?
Account Settings (HR)
Plans & Billing
Accessing health benefits within Mednefits’ Network
Account Settings (Members)
How do I enjoy my health benefits?
Help Desk Software