How do I charge a patient when they don't have a sufficient balance?
As a panel provider, always inform Mednefits members to key in the full bill size for their visit (inclusive of GST whenever applicable). Mednefits' system will automatically check the member's account and calculate the amount payable via Mednefits. For any amount that exceeds the member's account balance or cap…
A Mednefits patient is unable to scan the QR code, what should I do?
There are multiple possible reasons why a Mednefits member is unable to scan your clinic or store's QR code: * The Mednefits member account is no longer active. * The Mednefits member may not have access to your clinic due to the company's restriction settings (they can select which panel providers members have ac…
