Claims Processing with One-Level Approver
To approve or reject the non-panel claims submitted by your employees, navigate to the Non-Panel Claims > Overview page . Step 1: You can view the pending claims that require your action. By default, the system displays all claims with status Pending and Awaiting Amendment . Step 2: You can review the…
How do I process non-panel claims submitted by my employees?
For companies that allow employees to visit providers which are not part of Mednefits panel, your employees can submit a non-panel claim via the Mednefits mobile app or member portal if they visited a non-panel clinic or provider and paid for their visit out-of-pocket. To know more about how your employee can subm…
Claims Processing with Two-Level Approval
If your corporate account has activated Two-Level Claim Approval, both level approvers must perform claims processing. The final level approver will have the authority to override the action taken by the first level approver and determine the final status of the claim. Two-Level Claim Approval will only be available…
