You can now view your claim status history in the Mednefits app or portal for more accurate and detailed information on your claim processing.

 

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Member App

 

Step 1: On your homepage, click on Activities.

 

 

Step 2: Select the claims you would like to view. Then, click on View Status History to access the detailed history of your claim.

 

  

 

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Member Portal

 

Step 1: On your homepage, click on My Activities.

 

 

Step 2: Click on Non-Panel Claims to view the statuses of your claims. Then, click on the claim you would like to view for more details.

 

 

Step 3: Click on View Amendment.

 

 

Step 4: You may view or download the PDF to view the transaction history.