To approve or reject the non-panel claims submitted by your employees, navigate to the Non-Panel Claims > Overview page.

Step 1: View all non-panel claims submitted by filtering the status to display Pending claims only.

Step 2: You may review the receipt before approving or rejecting the claim. Simply click on View Receipt to view the attached receipt.

If the uploaded image appears sideways or upside down, you can now rotate it using the toolbar at the bottom of the image preview. These buttons allow you to rotate left, rotate right, or reset the view.

Step 3: On the selected Pending claim, you can then select the ✅ or ❌ icon under the Action property to Approve or Reject the claim.

Click on the ✅ icon to Approve the claim.

You will be able to review and revise the Approve Amount if required.

Click the ❌ icon to Reject the claim.

You can indicate the reason (if any) for this claim rejection for your employee's review.

Once you approve or reject the claim, your employee will be notified via the Mednefits app (if notifications are enabled) and by email (if a registered email is linked to their account).