If your company is on the Enterprise plan, you are required to confirm Enterprise Headcount before their current benefits period ended for entitlement to be reset. 

Step 1: On Benefits page > Reset Entitlement. You are required to review and allocate entitlement. 

Enterprise Headcount refers to the number of expiring entitlement under the Enterprise Plan.

Step 2: Upon selecting Enterprise Plan - Expiring Entitlement, proceed to click on Confirm Enterprise Headcount and it will trigger the generation of Enterprise plan invoice. 

Once a headcount is confirmed, the employee's Entitlement Reset Status will be changed from Pending Confirmation to Pending Payment.

When the indicated New Balance has been captured, a notification will show to indicate "Invoice Generated! Member's entitlement reset status has been updated". 

Kindly complete the outstanding payment for members to start enjoying their Benefits.

Step 3: Upon selecting Funding Method - Expiring Entitlement, kindly proceed to input the new balance and select Update Entitlement.

When the indicated New Balance has been captured, a notification will show to indicate "Invoice Generated! Member's entitlement reset status has been updated".