How do I enroll employees?

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Enrolling New Employees

Your company's account needs to have vacant seats before new employees can be enrolled. 

To learn how to add new employees to your company's plan, watch the video below:

Enrolling new employees

If your company account has vacant seats, an Employee Enrollment button will appear in the Overview page (the main page of your HR portal):

Alternatively, you can enroll employees from the Employee Overview page as well. Click on the Employee tab and select Overview from the dropdown menu to go to the Employee Overview page. From there, click on Enroll Employees in the top right corner of the page.

You will be asked to select Excel Import or Web Input.

We recommend enrollment by Excel Import if you are enrolling more than 5 employees, and Web Input if you are enrolling fewer than 5 employees.

Enrolling by Excel Import

  1. You will have to download the template for Excel enrollment. If you are only enrolling employees, select Employees only. If you are enrolling both employees and their dependents, select Employees and Dependents. Click Download Template.
  2. Open the template in Excel.
  3. If you are enrolling employees, these are the fields that you will need to fill in on the Excel sheet:
    • Full Name (required)
    • Date of Birth (required)
      • Our system will only accept dates in the DD/MM/YYYY format. Please check that the date format in your Excel sheet is correct before uploading.
    • Work Email
      • The Mednefits welcome email will be sent to this address, so make sure the email addresses are correct!
    • Mobile Country Code (required)
      • For Singapore, the mobile country code is +65
      • For Malaysia, the mobile country code is +60
    • Mobile Number (required)
      • Mednefits uses mobile numbers as login IDs, and member passwords will be sent by SMS, so please make sure that your employees' mobile numbers are correct!
    • Postal Code
    • Medical Credits (required)
      • Enter the number of credits you wish to allocate to each employee
      • If you do not wish to allocate any credits to your employees' medical E-wallet, please enter 0
    • Wellness Credits (required)
      • Enter the number of credits you wish to allocate to each employee
      • If you do not wish to allocate any credits to your employees' wellness E-wallet, please enter 0.​​​​​
    • Start Date (DD/MM/YYYY) (required)
      • Our system will only accept dates in the DD/MM/YYYY format. Please check that the date format in your Excel sheet is correct before uploading.
  4. If you are enrolling dependents as well, you will see the following additional columns in the Excel sheet. Fill these in as well:
    • Dependent's Full Name (required)
    • Dependent's Date of Birth (required)
      • Our system will only accept dates in the DD/MM/YYYY format. Please check that the date format in your Excel sheet is correct before uploading.
    • Dependent's Relationship (required)
      • Select the dependent's relationship with the employee from the options given
  5. On the HR portal, click Next. You will be shown a checklist to go through before you upload the Excel spreadsheet. Tick off the checkboxes as you check each item:
    • Make sure the file is in .xls or .xlsx format
    • Check that the dates of birth are in the DD/MM/YYYY format
    • Check that the employee start dates are in the DD/MM/YYYY format
    • Make sure that all employee email addresses are correct.
    • If enrolling dependents: make sure the dependent's relationship is selected only from the choices in the dropdown menu
  6. Once all the checkboxes have been ticked off, proceed to the next page. Drag and drop your Excel spreadsheet into the upload box. A dialog box will appear to indicate whether the upload is successful.
    • If the upload is unsuccessful, please check the format of the Excel file. Make sure that your file matches the uploaded template.
  7. ​​​​​On the next page, you will be given a list of all the employees you are about to enroll.
  8. If there are any rows highlighted in red, that means that there is a problem with that employee’s enrollment details.
    • Hover over the employee’s name and an Edit button will appear. Click on the Edit button and an Edit Employee Details popup will appear. Any fields that require attention will be highlighted in red, with a brief explanation of the problem.

  9. Once you have checked that all the employee details are correct, click Enroll.
    • All employees will receive their login details by SMS.
    • Employees with a valid email address will receive their login details by email as well.

Enrolling by Web Input

  1. Fill in the following details in the web form:
    • Full Name (required)
    • Date of Birth (required)
    • Work Email
      • The Mednefits welcome email will be sent to this address, so make sure the email addresses are correct!
    • Mobile Country Code (required)
      • For Singapore, the mobile country code is +65
      • For Malaysia, the mobile country code is +60
    • Mobile Number (required)
      • Mednefits uses mobile numbers as login IDs, and member passwords will be sent by SMS, so please make sure that your employees' mobile numbers are correct!
      • For Malaysian numbers, enter the leading 0 to make the phone number 10 digits long
    • Postal Code
    • Medical Credits (required)
      • Enter the number of credits you wish to allocate to each employee
      • If you do not wish to allocate any credits to your employees' medical E-wallet, please enter 0
    • Wellness Credits (required)
      • Enter the number of credits you wish to allocate to each employee
      • If you do not wish to allocate any credits to your employees' wellness E-wallet, please enter 0.​​​​​
    • Start Date (required)
  2. If you have more employees to enroll, click Next Employee.
  3. When you are done filling in employee details, click Enroll. You will be given a list of the employees you are about to enroll.
  4. If there are any rows highlighted in red, that means that there is a problem with that employee’s enrollment details.
    • Hover over the employee’s name and an Edit button will appear. Click on the Edit button and an Edit Employee Details popup will appear. Any fields that require attention will be highlighted in red, with a brief explanation of the problem.
  5. Once you have checked that all the employee details are correct, click Enroll.
    • All employees will receive their login details by SMS.
    • Employees with a valid email address will receive their login details by email as well.
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  • 20-Dec-2019
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