Jul 28, 2022
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If you need to deactivate the setup of Two-Level Claim Approval, simply follow the steps below
Step 1: Navigate to the Non-Panel Claims > Claim Settings page, and click on Edit Settings.
Step 2: Switch from the original setting of Two-Level Approval to One-Level Approval and click on Save Changes.
Step 3: Click on Deactivate to proceed.
Note: This action cannot be undone.
After deactivation, all approvers from both the first and final approver levels will be assigned to be the claim approver for all tiers.