It is due by the 6th of the following month, 2359h, which is before Mednefits invoice generation on the 7th.

Example: For January transactions’ claims, please submit the claims by 6th February 2359h, for them to be included in the upcoming invoice that will be generated on the 7th.

Any late claims will not be included in the same month’s invoice. You may submit the claim afterward (strictly no longer than 6 months from the date of transaction) and it will be included in another month’s invoice based on the date of claim submission. As such, we recommend submitting the claim immediately after a visit from a Mednefits member.

If you encounter any issues while filling up the claim submission form, please contact our Support team via email or call for assistance at +65 3163 5403 (SG) / +603 3099 5774 (MY).