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For providers with the Claim Submission feature enabled, a notification will appear on the Overview page to remind you of any outstanding claims pending submission.
To submit a claim, please follow the steps below:
Step 1: Log in to the Mednefits Provider Portal using your account credentials.
Step 2: Go to your Claims page, and you’ll see a list of pending claims. Look for the one you want to submit.
Step 3: Click the Action icon next to the claim, then select Submit Claim.
Step 4: Complete the Claim Submission form.
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Fill in all required details in the submission form.
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Ensure that all information is accurate and complete to facilitate prompt processing.
Step 5: Submit the Claim.
- After reviewing all the information, click the Submit button to proceed.
- On the Claim Review page, perform a final check and click Confirm to complete the submission.
Once submitted, you’ll see a confirmation message on screen.
📌 Important Note
Make sure to submit your claims by the last day of the month at 11:59 PM to have them included in the current month’s invoice. Late submissions will be processed in the following month instead.
For example: If you submit a claim on 31 May at 11:45 PM, it will be included in May’s invoice. However, if you submit it on 1 June at 12:01 AM, it will be processed in June’s invoice.
