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Introducing Mednefits Cards!
The new Mednefits Cards interface introduces an overview of the company’s total spending, a breakdown of panel versus non-panel spending, and views on spending over time. This helps our customers create and customize benefits plans and activities easily with their digital benefits accounts.
To navigate your Mednefits Cashback Card, simply go to Billing > Mednefits Cashback Card:
- Available Funds: Funds amount that is available for use.
- On-Hold Funds: Total of on-hold funds due to unpaid invoices.
- Available Cashback: Total cashback that can be used to redeem for the next month's spending.
- Current Entitlement Balance: Total member’s entitlement balance from all Pending and Active schemes funded by Cashback Card.
Follow the steps below if you need to deposit funds to your funding card:
Step 1: Under Your Card, click on Deposit Funds.
Step 2: Key in the additional funds amount and click Deposit Funds.
Step 3: Click Confirm to proceed with invoice generation and the additional funds will be under On-Hold Funds.
Once the payment has been made and verified, the amount will be deposited into the Available Funds.
Frequently Asked Questions (FAQs):
1. How does this new Cashback Card affect our corporate account?
The new Cashback Card will not alter or create any changes to your existing account. Your company’s Benefits Schemes and Tiers will remain the same. We made improvements to the Billing Tab to make it more user-friendly for administrators to view the company’s spending at a glance.
2. Does this new Cashback Card affect employees’ accounts?
No, this new Cashback Card does not affect employees’ benefits accounts. The change is only made within the HR Company Portal and cannot be seen by employees.
3. Do I need to renew my Cashback Card?
No renewal is required for Cashback Card, simply deposit funds when Available Funds run low even if it is for the corporate's new benefits term.
