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Home > HR/Administrators > Billing > Prepaid Card: Navigating your Billing
Prepaid Card: Navigating your Billing
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Mednefits Cards interface introduces an overview of the company’s total spending, a breakdown of panel versus non-panel spending, and views on spending over time. This helps our customers easily create and customize benefits plans and activities with their digital benefits accounts.

 

To navigate your Mednefits Prepaid Card, simply go to Billing > Mednefits Prepaid Card:

 

 

  • Available Credits: Amount that can be used to deduct total members' spending from the selected schemes.
  • On-Hold Credits: Amount on hold, waiting for the payment of purchased credits.
  • Current Entitlement Balance: Total member’s entitlement balance from all Pending and Active schemes funded by Prepaid Card.
  • Total Top-up Credits: Amount that your corporate account will be purchasing.
  • Total Credits Payment: Less Amount Paid (from invoices in the last 6 months).
  • Total Utilised Credits: Eligible spending amount; deducted from the Available Credits.

 


 

Top-Up Breakdown

 

You can find the top-up breakdown by simply navigating to the Billing > Mednefits Prepaid Card > Latest Invoices > View Top-up Breakdown.

 

The list of employees for each top-up invoice will be shown here.

 


 

Frequently Asked Questions (FAQs):

 

1. How does this new Prepaid Card affect our corporate account? 

The new Prepaid Card will not alter or create any changes to your existing account. Your company’s Benefits Schemes and Tiers will remain the same. We made improvements to the Billing Tab to make it more user-friendly for administrators to view the company’s spending at a glance. 

 

2. Does this new Prepaid Card affect employees’ accounts? 

No, this new Prepaid Card does not affect employees’ benefits accounts. The change is only made within the HR Company Portal and cannot be seen by employees. 

 

3. Do I need to renew my Prepaid Card?

No renewal is required for Prepaid Card. Instead, the Available Credits reflect the "reset" Entitlement value once the scheme(s) are renewed.

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