If you need to amend a transaction with Successful status, please follow the steps below to request an amendment:

Step 1: Prepare the Required Information

Before sending your request, ensure you have the following details ready:

• Name of Mednefits Member
• Phone Number of Mednefits Member
• Issue with the Visit
• Specific Changes to be Made
• Supporting Document (e.g., the itemised breakdown/invoice of the visit)

Step 2: Send Your Request

Email the above information to our support team at [email protected]

Step 3: Await Confirmation

Our support team will review your request and respond within 1 working day.