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Home > Providers/Clinics > Billing > Why Is My Invoice Status Still Showing "Unpaid"?
Why Is My Invoice Status Still Showing "Unpaid"?
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If your previous month’s invoice is still showing as “Unpaid,” don’t worry — this is expected based on our standard payment timeline. Here’s what to expect.


💡 Here’s how it works:

 

As a Mednefits panel provider, we follow a 60-day payment cycle.

 

This means:

  • Transactions made in Month 1 (e.g. January)

  • Will be included in your invoice generated on the 1st of Month 2 (e.g. February)

  • And payments will be made by the end of Month 3 (e.g. March)

✅ So don’t worry if the invoice still shows as Unpaid in the meantime — your payment is in progress and will be completed within the 60-day period.

 


 

Need help with a specific invoice or payment? You can reach out to our Finance team directly at [email protected] — we’re happy to assist!

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