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If your company requires to change a primary admin due to the departure of the previous admin or wishes to grant primary access to a new admin to manage admin permissions and employee benefits within the Mednefits Company HR Portal, you may refer to this guide to learn more about how to change primary administrator.
Step 1: Go to Accounts > Admin Settings and click on Change Primary Admin.
Step 2: You may select to add a new admin or select from the list of existing admin.
If you select to add a new admin, kindly fill in the basic information of the additional administrator and click on Complete.
If you select an existing admin, the basic information of the chosen admin will be filled out automatically. Then, click on Complete.
Step 3: Primary Admin has been updated!
A notification will show to indicate "Changed Primary Admin".
The previous primary admin will no longer have access to amend the admin settings or change the primary admin.
If you encounter any problems with accessing the primary admin account, you may drop us an email at [email protected].
