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Home > Members > Accessing Panel Categories within Mednefits’ providers > What should I do if I entered the wrong total bill amount?
What should I do if I entered the wrong total bill amount?
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You mistakenly entered the wrong amount? Don't worry, it can happen sometimes. This article will guide you on what should you do if you mistakenly entered the wrong amount. 

Step 1: After you have done with consultation, you are required to enter the full bill amount on the Payment Amount page and then click Continue.

 

 

Step 2: You may review your payment on this Review Payment page before clicking on Pay Now to confirm the payment. 

❗We strongly encourage you to check the total bill amount that you entered before you click Pay Now. If you mistakenly entered the wrong amount then you can always click on Back which will lead you back to the Payment Amount page where you can amend your bill amount.

 

 

In a situation where you have already clicked on Pay Now, please reach out to Support so that we can help to assist you further on this! You can email or call as per below.
Email: [email protected]

Call: +65 3163 5403 / +603 3099 5774

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