If your company is on the Prepaid Card and you wish to allocate a new balance for your employees (either for the initial allocation or to increase an employee's existing balance), you can do so via the Manage Entitlement - Entitlement Allocation feature!
Step 1: Navigate to Benefits > Manage Entitlement > Entitlement Allocation, click on Allocate Entitlement.
Step 2: Under New Balance, key in the amount you wish to edit for Unallocated or Allocated employees.
- You can apply Use Prorate Entitlement or Use Scheme Cap to allocate the initial entitlement.
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The New Balance must not be lower than the Current Balance, otherwise, the system won't allow you to proceed with the update.
Step 3: After you click on Update Entitlement, a pop-up will appear to inform you of that Pending Prepaid Top-up! Please click on Proceed.
Step 4: On the Prepaid Top-Up Summary tab, you can view the summary and proceed to confirm the top-up by selecting Confirm Top-up.
Step 5: Click on Continue to Payment to generate the invoice.
Important Note: Kindly make the necessary payment for the invoice as the credits would only reflect on the employees' balance after the respective invoice is paid.