When employees leave the organisation, they will need to be removed from your company's Mednefits account. To do so, follow the steps below:

 

Step 1: Navigate to the Employees Overview page, and search for the employee you wish to remove in the search bar.

 

 

Step 2: Under the Settings tab, click the Remove Employee button.

 

 

Step 3: Select the employee's last day of coverage and click Continue. 

 

 

• You can select a backdate or future date.
• For a member who has not made any transactions yet, you can select any dates before the scheme's end date.
• For a member who has made at least 1 successful panel/non-panel transaction, the earliest backdate is one day after the latest transaction is made (inclusive of the dependent's transaction)

 

Step 4: On the Proration Summary page, click “Edit Balance” if you’d like to view more proration details and give a new balance to each scheme. Click Continue to proceed to the last step.

 

 

A modal with the scheme’s proration details will be displayed on the right.

 

• 01 Scheme Balance (Editable): Current Scheme Balance will be displayed by default. Edit scheme balance if you’d like to increase/ decrease member’s scheme balance from today until employee’s last day of coverage.
• 02 Suggestion Amount: A suggested amount for the Scheme Balance. This amount is suggested based on the Prorated Entitlement amount and the Total Spent amount. You may use the “copy” button to copy and paste this amount as the scheme balance.
• 03 Prorated Entitlement - This is the prorated amount of employee’s initial entitlement. Proration is calculated based on the entitlement period and the scheme active days. You may overwrite this amount by clicking the “edit” and “save” button.
• 04 Mednefits Proration Calculator - A calculator tool for you to calculate and verify the Prorated Entitlement amount. If you are unsure about the Prorated Entitlement amount provided by Mednefits, simply indicate the entitlement period and initial entitlement amount in the calculator tool to verify it.

 

Step 5: Lastly, click on Remove Employee to proceed.

 

 

Note: The summary of the employee's removal will be saved and displayed on their profile under Removal Summary.