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Home > Providers/Clinics > Account (Providers) > I am unable to login to the Provider portal, what can I do?
I am unable to login to the Provider portal, what can I do?
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There are few possibilities why you are unable to log in to the Provider Portal: 

  • Your login email is incorrect
  • Your password is incorrect
  • Accessing the old URL of Provider portal 

 

Our Provider team should have sent out an email to you once your Provider Portal account was created. You can search the email by the email subject line: WELCOME TO MEDNEFITS - ("Your provider name" Login Credentials)
 

You may log in to the Provider Portal by using the login details provided in the email.

 

 

If you are still facing problems with logging into your Provider Portal, please contact us by submitting a ticket or emailing us at [email protected]

 

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